VIIZR is built on Salesforce Field Service, a complete solution for managing mobile workforces and providing onsite support, and was developed specifically for trade businesses by Ford, America’s #1 in commercial vehicles for 36 consecutive years. The market for field service management is estimated at $3 billion annually in the U.S and is expected to double in the next six years as changes to consumer behavior brought on by COVID will drive high demand for trades 2. “Salesforce is the global leader in CRM and together, Ford is excited to bring advanced digital tools to the trades to help drive the productivity of their business.” “For more than 100 years, Ford has been the backbone of commercial business,” Ford CEO Jim Farley said. VIIZR will help small businesses simplify key commercial activities such as invoicing, scheduling and managing requests, so they can focus on serving their customers from anywhere. 7, 2021 – Ford today announced the launch of VIIZR, a new field service tool built on Salesforce and designed to meet the needs of the small business owners that keep America running – such as plumbers, electricians, and heating and ventilation technicians. A recent study found that only 10% of small businesses believed today’s business productivity software tools are designed for businesses of their size most contend such solutions are tailored to much larger companies 1ĭearborn, Mich., Dec.
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